Terms & Conditions
Terms and Conditions
Deliveries will be made anywhere between 9am and 6pm on your selected delivery date. If you require a specific delivery time please call us on 0426 716 665 as there may be extra charges added.
We deliver within a 15km radius of the CBD for $15 fee. If you are after a delivery outside of this delivery zone you will need to give us a call on 0426 716 665 as extra fees apply. Please click on our ‘delivery suburbs’ to find out if your suburb falls with in this area.
Same day delivery
We are able to provide same day delivery if your order is in before 12pm. All orders made after this time will be sent out on the next day’s deliver run and the customer will be either phoned or emailed.
Days we deliver
Please note we only deliver from 9am-6pm Monday to Friday. We also do not deliver on weekends or public holidays.
Unable to deliver flowers
If we are unable to access the property or the delivery address isn’t accurate we will do our best to contact the customer with the number provided. Please note that there will be extra delivery fees added if we need to go back to the property later or the address provided is wrong.
Images reflect the style and colours that will be present in the bouquet only. As flowers and availability change throughout the year we endeavour to stick to with was is in season in order for your flowers to look their best and last the longest.
We hope to cater to everyone here at The Flower Nook so if you are after a certain type of flower or arrangement for that extra special occasion feel free to contact us directly on 0426 716 665 and we are more than happy to help you.